About us

About Us - Computer Repair Experts in Hamilton

At TVC, our team of Computer Repair Experts in Hamilton is a well-rounded group of experienced individuals dedicated to solving all your technical challenges.

We can be found at our purpose-built facility in Hamilton, which features a modern open-plan workshop and data centre, where the magic happens. Convenient customer parking just outside the door makes popping in a breeze. Take a seat in our comfortable customer lounge while you discuss your issue with one of our tech experts. Walk out with confidence that you’ll be reunited with your computer or device running as good as new, in no time.

 
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Passion
We Love Technology

We are passionate about technology, we live and breathe gigabytes and source code. As leading computer repair experts in Hamilton, this sort of stuff comes naturally to us. We believe that everybody across the Waikato region should be able to enjoy the benefits of technology, no matter their technical abilities.

Purpose
We Care For Our Customers

Our philosophy of bringing everyday people closer to their technology is why we care so much. Our mission as a trusted local computer shop in Hamilton is to remove the pain points so all can enjoy the world of computers as much as we do, or even half as much as we do.

Performance
We Do A Great Job

We know our stuff, but we also know that most people don't speak computer jargon. That is why our Hamilton tech support team takes the time to explain our expert advice and recommendations in a manner that is easy to understand. We stand by our work and there is no compromise on quality.

Our Values

Proud

As dedicated computer repair experts in Hamilton, we take pride in our work and stand behind everything we do. We do not compromise on our integrity or standard of service across the Waikato region.

Honest

With technology, it isn’t always good news. As a trusted local computer shop, we are always honest and transparent with our Hamilton customers about what they can expect and what their options are.

Trusted

Our customers trust us because we do not recommend anything that we do not believe in or would not use ourselves. Providing reliable, honest IT support is why people across Hamilton rely on TVC.

Attentive

We take the time to listen closely to your technical issues. As a leading computer shop in Hamilton, our attentive team ensures your specific computer repair and IT needs are completely understood and resolved.

Experienced

With three decades of combined hands-on technical background, our skilled specialists bring unmatched expertise. From complex hardware diagnostics to software troubleshooting, we deliver professional solutions across Hamilton.

History of being one of the leading Computer Repair Experts in Hamilton

TVC is quite different now from where it all began in 2004, and that is because the technology landscape across New Zealand is also very different. Technology has developed at a rapid pace over recent years, and with that development has come a huge shift in consumer demand and requirements.

As established computer repair experts in Hamilton, we started out offering people what they needed at that time, which was anti-virus software. Many New Zealanders were realising the importance of cybersecurity; however, we were also witnessing those who had been caught out by a virus having to wait weeks and weeks for costly repairs. We knew that these people needed fast, local help too.

We continued as the sole distributors of Quick Heal Anti-Virus, but introduced The Virus Centre to the market, offering fast and affordable repairs. The market’s response was appreciative, with many customers asking us to take on more and more of their IT difficulties. Consequently, as a leading Hamilton computer shop, we now offer a comprehensive range of technology services, expanding much wider than viruses.

It became apparent that The Virus Centre was no longer fitting, and we decided to evolve our identity to TVC: Technology & Virus Clinic. The TVC rebrand coincided with the opening of our new purpose-built facility in 2016.

We continue to listen to the demands of the market and the needs of our customers, continuing our endeavour of bringing everyday people closer to their technology by removing the pain points right here in Hamilton and the Waikato region.